Frequently Asked Questions

 

Water, Water Treatment and Sewer Department

Q: Why is my water brown?  Is it safe to drink?
A: Discolored water is an indicator that usually means that there has been a pressure fluctuation within the mains, usually due to maintenance or fire. The brown color is iron and lime scale that breaks away from the pipe walls. Although displeasing to the eye, is safe for consumption. It is recommended that you let the water settle for a few minutes before use to allow the water in the mains to stabilize.

Q: Normally, you can hear water running if you have a leak, is there such a thing as a silent water leak?
A: Not all water leaks can be heard.  Even a commode can be leaking and the sound can be heard only by putting your ear against the water tank.

Q: Can you walk inside the sewer lines?
A: No.

Q: Can CLGW clean out the sewer?
A: CLGW maintains our sewer mains. We are able to clean out our sewer lines but not the customer’s sewer service lines.

Q: What should the water pressure in Kennett be?
A: Average pressure is 50 psi. Pressures can fluctuate throughout the day based on demand.